Providing World-Class Customer Service
Maintaining a leadership position as a global supplier to leading edge-technology industries requires a relentless commitment to quality. PR Hoffman’s commitment to quality is evidenced in our personnel, our facilities, our service and our philosophy.
From engineering through order-entry to shipping, PR Hoffman employees are dedicated to continuous improvement. Our company has instituted a comprehensive quality training program supported by detailed, quality manuals available in each department. We purchase only state-of-the-art manufacturing equipment, from our new precision laser; our computer-driven, three-axis milling machines; and our coordinate-measuring machine with an accuracy of .00001” [0.25 micron].
PR Hoffman strives to serve all our customers with high quality lapping and polishing products. By developing long-term partnerships with a worldwide vendor base, we ensure that consistent, high-quality materials are always available.
Our international sales force, combined with our CNC intensive manufacturing facility and staff, are trained to react quickly to all our customers’ needs. Our dedicated design staff will help customize products to your specific application.
Most importantly, we focus not on orders, but on lasting partnerships with quality-minded customers, and we guarantee satisfaction by treating each customer like our only customer.